FAQs 2017-05-24T18:25:50+00:00

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Appointments are preferred to give you the best, most efficient experience possible. Non urgent walk in appointments need to be worked in between scheduled appointments, so may have extended wait times. If an emergency happens, we do take day time emergencies and urgent care exams.

We see everything that doesn’t have hooves! Dogs, cats, reptiles, avians, exotics, and pocket pets are all welcome.

No, there is no standard office call fee for just “walking in the door”. There is an exam fee based on the type of visit your pet needs.

We are not a 24 hour clinic. If we have a patient that needs eyes on care 24 hours, the Animal Emergency Clinic is available to transfer care back and forth. We see emergency patients during our office hours, but not after hours. These are referred to the Animal Emergency Clinic. Their phone number is 574-259-8387.

Payment is expected at the time of service. We accept cash, check, credit and debit cards. If there are situations that need a payment plan, Care Credit is our payment plan. We also are able to do automatic withdrawal payments from a credit or debit card. Contact our accounts manager for additional information.

Yes, we greatly appreciate the sacrifice that our service men and women and their families make for us. Active duty or veterans and their immediate family receive 10% savings on all services and in hospital products. Wellness programs are discounted 5% as they already have savings associated with them.

Yes, we do! House calls can be a good option for a family with multiple pets, pets who do not travel well, or for providing a comfortable and peaceful setting for end of life care. House calls need to be scheduled in advance. We are able to do house calls within a reasonable distance. There is an additional fee for house call appointments above the exam fee.