COVID News May 27, 2021:
Our team has worked incredibly hard to try to keep each other and all of you safe so we can keep caring for your pets! We have not had to close the clinic one day due to COVID since the pandemic began. Part of that is because of our great clients being so helpful at following the operations guidelines as well. Let’s keep that teamwork going!
We encourage all those who are able and eligible to get vaccinated. We want all our Noah’s friends and community members to be safe and healthy.
We are excited for activities available to those who are vaccinated! There may still be some situations unique to veterinary clinics that a mask is still needed, so we appreciate your cooperation!
Visiting the clinic:
Please call when you arrive to check in and we will get you and your pet inside as soon as possible.
Up to 2 people per appointment may be in person. If you have more than 2 people, they will either need to stay in the car if able or we can care for you curbside. For situations like euthanasia where more family members may need to be present, we can arrange to be outside, weather permitting.
If you have samples to drop off, or meds or food to pick up, you can come inside or you can also keep that curbside if you choose!
Social distancing is still required when you are inside the building.
If you have been exposed to someone positive for COVID or waiting for test results in the last 14 days, we will be happy to care for you curbside. Please have your mask on when interacting with our staff.
If you are experiencing any signs of illness, please have a friend bring your pet and we will keep your appointment curbside.
There are also some veterinary medical conditions that we may have you stay curbside because of contagious health risks to other pet patients.
You always have the option of keeping your appointment curbside if it just works better for you!
If you are fully vaccinated (2 weeks after J and J vaccine or 2 weeks after the 2nd Moderna or Pfizer vaccine), you may enter the clinic without a mask. However, social distancing is still required and there may be some occasional instances that a mask may still be needed. If you still just want to wear a mask for your own comfort and peace of mind, please do!
By coming into the clinic without a mask, you are declaring that you are fully vaccinated.
If you are not fully vaccinated, we still expect a mask to be worn out of safety to our staff and other clients. There are high risk members on our team, children or other family members who cannot be vaccinated, and high-risk clients. We thank you for being mindful and respectful of your role in limiting the spread of COVID. We are working hard to keep you safe and ask that you extend the same courtesy to our team and other clients.
If you are at high risk, or just feel more comfortable having our team masked for your appointment as well, we will be happy to honor your request.
Our team members are also following these same rules.
Important Scheduling and Operations Updates
- Please schedule your pet’s wellness care as soon as you get your reminders. We are already scheduling out several weeks for wellness appointments, so please call as soon as possible to keep your pets up to date and protected!
- For our patients who are on chronic medications:
Your pet needs to be seen every 12 months, and sometimes every 6 months to keep those prescriptions going. Some of these requirements are based on state and licensing laws. Do not wait until the last minute so you don’t have to deal with a break in your pet’s therapy.
- Please allow 24-48 hours for refills and for doctors to return phone calls. We can also use email if that is better for you.
- We are working hard to make 4 doctors’ worth of patients fit into the hands of 3 doctors. Please be patient with us, and know that we will try every way possible to help. Sometimes the best way is to get them somewhere that they can be helped sooner.
- We are still limiting our new patients to:
existing clients adding new pets,
new puppies and kittens,
new pocket pet and reptile patients.
We are also accepting referrals for specific services from our veterinary colleagues as well. We are looking forward to when we can open this up fully again. We will keep everyone updated!
We look forward to seeing you again soon and serving you and your pets!
The Noah’s Landing Team